Pensions Service Offering

Please note – The purpose of this document is to ensure Tes and our existing clientele, alongside prospective clientele, are aligned in understanding our Pension Service offering by detailing the services we provide. This document will list the specific tasks and responsibilities undertaken by Tes Global Ltd in accordance with our Service Level Agreement, along with the expected outcomes of said tasks and responsibilities such as reporting. This document may include references to certain quality standards and metrics which must be adhered to.

*** The aim of our Pension Service is to reduce the administrative load on the customer's team, not to remove all administrative responsibilities *** N.B – Tes are NOT a Registered Pension Administrator, and as such not regulated by The Pension Regulator

1 – The Calculation of Employee and Employer’s Pension Contributions each period – Processed subject to:

• Using the salary provided to Tes to determine the contribution tier. 
• Employees tier based on notional when on family or sick leave

1. Using the salary provided to Tes to determine the contribution tier. 
2. ** LGPS has the option to fix the tier. **
3. Calculating 50/50 scheme members with Automatic Enrolment back into the main Scheme after the 3 years. 
4. Assumed pensionable pay for employer contributions on family or sick leave.

1. Based on the individual employee and employer contributions provided to Tes.
2. The system is flexible to how these can be changed per employee, but we must be notified of all changes.
3. The system also deals with Salary sacrifice, RAS and Net pay arrangements.
4. Option for scheme earnings. All earnings, contractual earnings and qualifying earnings. 

2 – The Reporting of additional Pension Contributions – 

3 – Starters & Leavers ** 

4 – Processing of Opt Outs and Opt Ins ** 

The customer must complete the opt-out on EduPay depending on the following. 

• The employee informs the school who would apply the opt-out on EduPay and then sends the form to the fund. 
• The employee informed the fund that will send the request to the school who would apply the opt-out on EduPay.

5 – Monthly Reporting (After each payroll period EduPay and the team will produce and submit the monthly reports required)

N.B – We do not provide Retirement Quotes/Estimates, nor do we provide ill Health Estimates

1 – Uploading of MDC/MCR Files including an additional level of validation and error checking through the Teacher’s Pensions validation tool.

2 – If within the TPS Month End Validation Process an error Occurs, the correction will be processed in the next available pay period.

1 – Production of Monthly Returns, with provided Template uploaded to the Portal where applicable.

1 – TPS (MDC) – End of Year Certificate (EOYC) for the tiered earnings with the Annual Service

2 – TPS (MCR) - End of Year Certificate (EOYC) for the tiered earnings with the Annual Service

N.B – Although Tes Complete the EOYC in the correct format and provide this to the School, the responsibility is with the School to submit the Certificate to their relevant governing body and address any queries with their Auditors.

3 – Subject to Opting In for a Full 12-Month Period, EduPay and the team will also complete the first years Annual Return by combining the data from your previous provider with that from EduPay to produce the template. Should a site join part way through a 12 month Period, Tes will only assist with accessing their data on EduPay and the site will need to process the year end themselves.

1 – Auto- Enrolment – Based on the ‘Staging Date’, EduPay will enrol employees back in to the Scheme every 3 years, in line with current legislation. *** Reports on who will be enrolled are available to pull from the Portal.

2 – 50/50 – Processing LGPS 50/50 Payments with confirmation as to when the employee will be enrolled back into the main Scheme.

3 – BACS Service – Up to 5 working days before the pay date, through the approval of payroll within the EduPay Portal; the customer gives EduPay authority to submit the payments in the form of a BACS File that will include the following:

• Salaries
• HMRC
• Third Parties
• Pensions

N.B – Tes will also conduct a ‘Test BACS’ process to ensure Accounts have been linked correctly and will provide an efficient mechanism for BACS Payments moving forward.

*** What happens to my test BACS payment? ***

When we successfully receive your test payment into our bank account we receive confirmation from our Third Party external BACS provider that this action has been successful. We then, in turn, allocate the payment onto your account, which will reduce the payment amount due to us on your next invoice, by the amount sent over in testing.

For example:

EduPay first invoice value                                  £100.00

Test BACS paid during set-up                              (£1.00)

Payment due                                                       £99.00

This will be confirmed to you in the monthly Statement of Account you will receive from our Accounts Receivable team.